Website Certified by an Unknown Authority

There was a problem with the SSL certificate...

When I opened https://www.silopublisher.com directly after opening Firefox
(Windows XP Home) I got the following notice - see attached.

This error wasn't showing up in IE7. Only with Firefox...



Here's the response from Godaddy:

Support Staff Response

Dear Secure Certificate Customer, Upon reviewing your site, I have found the problem you are encountering is caused because the intermediate certificate is not installed correctly. To correct this, you will need to follow the installation instructions specific to your web server software. You can view the installation instructions based on server software below. https://certificates.godaddy.com/InstallationInstructions_alt.go You can obtain a copy of the intermediate certificate for your server software at the following link: https://certificates.godaddy.com/Repository.go Let us know if we can be of further service. To Contact Us: Email: ra@godaddy.com Phone: 480-505-8852

Since I have the Assisted Service Plan with my dedicated server, they'll just handle it from there.

It would be nice if they checked this at the same time they install the certificate...

-Jeffery